What is the primary purpose of active listening?

The primary purpose of active listening is to ensure that the speaker feels understood. This involves fully concentrating on what is being said, rather than just passively hearing the message. Active listening includes paying close attention to the speaker’s words, tone, and body language, and responding thoughtfully. By confirming understanding through feedback—such as paraphrasing or asking clarifying questions—the listener demonstrates that they value the speaker's thoughts and emotions. This practice fosters deeper connections and builds trust in communication, which is essential in both personal and professional interactions.

In this context, active listening is aimed at creating a supportive environment where the speaker feels validated and appreciated, which is crucial for effective communication.