Which technique involves using words to achieve voluntary compliance?

The concept of verbal judo focuses on using communication skills to guide a person toward a voluntary compliance or positive outcome. It emphasizes the importance of listening and understanding the other party's perspective, which helps in de-escalating conflicts and persuading individuals in a more constructive manner. By employing techniques such as empathy, rapport-building, and redirecting discussions, verbal judo allows officers or individuals to navigate sensitive interactions effectively without relying on force or coercion. This approach facilitates cooperation and ensures a smoother interaction, aligning with the goal of achieving compliance in a respectful and constructive way.

In contrast, verbal persuasion may encompass a broader range of techniques that are not necessarily centered on the artful navigation of conflict, whereas non-verbal communication and conflict resolution involve different aspects of communication and problem-solving.